Voice SMS / Outbound Dialer
Voice SMS or Outbound Dialer is a platform through which enterprises can send hundreds of pre-recorded voice messages simultaneously and instantly to a pre-determined customer base.
The outbound dialer can also be configured as a two-way communication tool wherein touch tone inputs from the customer direct further course of action.
- - Text-to-speech conversion
- - Call a number, record your message and send to a select group
- - Capture user responses through touch-tone
- - Retry facility
- - NDNC filtering
- - Call forwarding
- - Schedule voice messages/campaigns
- - Real-time reports
- - Integration of API with existing websites, applications or ERP systems
- - Billing done only for answered calls
- - Voice artist services
- - It is highly personalized since the messages are broadcast in a language the recipients understand.
- - It is handset independent and hence, the enterprise can reach out to a wider audience.
- - Obtain instant response.