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Voice SMS / Outbound Dialer

Voice SMS or Outbound Dialer is a platform through which enterprises can send hundreds of pre-recorded voice messages simultaneously and instantly to a pre-determined customer base.

The outbound dialer can also be configured as a two-way communication tool wherein touch tone inputs from the customer direct further course of action.

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Features

  • - Text-to-speech conversion
  • - Call a number, record your message and send to a select group
  • - Capture user responses through touch-tone
  • - Retry facility
  • - NDNC filtering
  • - Call forwarding
  • - Schedule voice messages/campaigns
  • - Real-time reports
  • - Integration of API with existing websites, applications or ERP systems
  • - Billing done only for answered calls
  • - Voice artist services

Advantages:

  • - It is highly personalized since the messages are broadcast in a language the recipients understand.
  • - It is handset independent and hence, the enterprise can reach out to a wider audience.
  • - Obtain instant response.